Support

Email support@useholyfit.com and say what you were doing when it went wrong. If you can, include your device and iOS version. It narrows things down quickly.

Please don’t send screenshots of your journal or prayers. We don’t need them, and we would rather not see them.

Email privacy@useholyfit.com from the address on your account and ask for an export. You will get everything you have written in a portable format, free of charge.

Open the app and go to Profile → Delete account. It asks twice, and then removes the account and every plan, note, prayer and journal entry attached to it.

If you can no longer get into the app, email privacy@useholyfit.com from the address on your account and we will do it for you within 30 days.

It cannot be undone. Ask for an export first if you want to keep your journal. We will send it before deleting anything.

Check that notifications are allowed for HolyFit in the iOS Settings app, and that Focus or Do Not Disturb is not covering the hours you chose. Reminders are scheduled by your phone, so they also need the app to have been opened at least once since you set or changed your routine.

Passage text is fetched when you open it, so it needs a connection. If you have one and it still fails, the scripture provider may be having trouble. Try again shortly, and tell us if it persists.